Hi Katelin, Formesign supports only public forms. You have enabled collect email address with verified input option in google forms. Please use a short answer question with email response validation or collect email address with responder input option. You can then click on the addon icon > click Formesign > click Configure esignature > enable esignature, click Proceed > Formesign Edit page will open in a new tab > edit the form as required > click Share > In the Share page, copy the short link and share it with your users to collect responses.

Formfacade does not have the option to format the calculated answer as a percentage. The workaround is to update the question title to inform that the calculated answer is a percentage value. For example, the question title can be "Score (in %)" To show the percentage of the score out of the maximum points, you can use the following formula in the Calculate option for the Score (in %) question (Score / Max Points) * 100 For example, if your total score field is named "Total Score" and the maximum points are 50, the formula would look like this: (Total Score / 50) * 100 Note: You must type @ and select the "Total Score" field from the list when adding the formula in the Calculate option for the Score (in %) field.

Hi , the domain mapping feature is not included in the free trial. If you would like to map your domain to your near.tl website link, you will have to subscribe to the Neartail Enable Professional or Team plan. Neartail Enable pricing https://neartail.com/enable/pricing.html

Hi Shashank, Login to Neartail using the registered email account. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed. Click Page. Enter the required text in the Business name (header / account name) and click Save. Please note that the theme settings are for your account and it will be applied for all the forms you create using your account. Neartail supports only public forms. You have enabled google forms features that require signin. You must disable these features in google forms > click on the addon icon > click Neartail > click More options > click Update or Customize to sync the changes and then use the Neartail share link to collect responses.

The header cannot be removed, but you can update the header text. Login to Formfacade. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed. Click Page. Enter the required text in the Business name (header / account name) and click Save. Please note that the theme settings are for your account and it will be applied for all the forms you create using your account.

Hi Kevin, You can use the ${response()} formula to include a summary of the responses including calculated fields. Please note that the hidden fields in the form will not be included. If you would like to include specific fields such as the score, name etc, then you can click on the @ icon in the message editor and select the required field from the list.

Hi Matt, Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the response to view the details > check the Additional details section. Does it display the email address for the Email collaborators? - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.

You can enter a custom name and create a website for your account. Once created, this cannot be changed, but this website can be mapped to any one of your forms. If you would like to use two forms at the same time, then there are two options. #1. You can use the website link for one of the forms and use the standard near.tl short link for the other form to collect responses. Login to Neartail > click on the second form to open it > Edit page will be displayed > click Share > In the Share page, click Link > copy the short link and share it with your users. #2. You can add the link to the second form as a call to action button in the website home page. You can share the website link with your users to collect responses. Login to Neartail > click on the form to open it > Edit page will be displayed > click Share > In the Share page, click Website > click Edit > Website home page will open in the edit mode in a new tab > click on the Edit page button in the bottom right corner > select Forms as buttons > select the form from the dropdown list for buttons, click Add > click Save.

Hi Dudley, You have setup the form to only display the score to the form respondents when they submit the form. If you would like to record the score in the form, then you must add a short answer question with the POINTS() formula to calculate the overall score. You will then be able to view the submitted answers along with the calculate total score in the Formfacade Responses page, google forms and the linked google sheets. Calculate total score (add points for all questions the form) https://formfacade.com/calculate/assign-different-points-for-each-answer-in-multiple-choice-question-and-calculate-total-score.html Demo video (Scorecery addon has been renamed as Formfacade Assign points addon) https://youtu.be/zberDwRdLv8

Hi Venu, when you are completing the form, you can either click on the icon in the date question and use the date picker to select the date or click on the placeholder dd/mm/yyyy and enter the date directly.

Hi Matthew, Login to Formesign > click on the form to open it > Edit page will be displayed > In the Formesign Edit page, click on the form title to select it > click on the settings gear icon > click on the rearrange pages icon in the bottom right corner > you can then drag and drop to rearrange pages.

Hi - During the trial period, you can collect up to 20 responses with e-signatures. The trial does not offer unlimited responses. If you need to collect more than 20 responses or want to continue using the e-signature feature after the trial ends, you will need to subscribe to a paid plan.

Hi Rachel, you have enabled the "Send respondents a copy of their response" option in google forms. Please disable this option > click on the addon > click Formesign > click More options > click Update or Customize to sync the changes. You can then submit a response to test the form. Send confirmation emails to form respondents You can setup confirmation emails directly in Formesign. Please follow the instructions below. Login to Formesign > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots icon next to the Submitted status > click Notify respondent > setup wizard will be displayed > select the email field from the list and click Next > update the subject and click Next > update the message as required, click More and enable the attachment > click Next to complete the setup. When the form is submitted, the customer should receive an email with the attachment. Note: You can use the ${response()} formula in the message setup to include a summary of the responses or click on the @ icon in the editor to include specific fields.

Formesign supports only public forms. You have enabled google forms features that require signin. Please disable these features, publish your google form and then use the Formesign addon to add the signature question in your form. You must use the Formesign share link to collect responses. Otherwise, signatures and customization won't work. Formesign - Collect signatures https://www.youtube.com/watch?v=GPaSEioRKJ8

Login to Formfacade using the registered email > click Account > list of our products will be displayed > click Manage plan > click Update plan to open your customer portal > you can view the billing history and download the invoices/receipts.

Hi Nathalie, please find the answers below. Disable signin for autofill Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the 9 dots grid icon for "Configure categories & quick navigation" in the bottom right corner at the end of a page (see screenshot below) > select None from the dropdown list for "Ask users to login at this page" option and click Save.

Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots icon next to the Submitted status > click Notify respondent > setup wizard will be displayed > select the email field from the list and click Next > update the subject and click Next > update the message as required and click Next to complete the setup. Note: You can use the ${response()} formula to include a summary of the responses or click on the @ icon in the editor to include specific fields in the message.

HI Tiffany, If you would like to create and embed more than 50 forms, you can subscribe to the Formfacade Enhance Team plan. This plan allows you to customize the form, add calculations, collect files, set up email notifications and embed the form in your website. Formfacade Enhance pricing https://formfacade.com/enhance/pricing.html

Hi Ryan, your subscription could not be renewed on 8-November and it was automatically cancelled. That's why you are seeing the upgrade message when you login.

Hi Terry, The Tasks page, which displays the count by status for different forms, will be deprecated. It will be replaced by the unified Inbox page, which is already available in the mobile app. If you would like to view the response count by status, you can use the new Reports > Responses by status.

Hi Nick, Currently we do not have the option to automatically translate the form in different languages. If you need the form in multiple languages, you will have to create separate forms for each language. You can update the language in the form so that the messages, button text, informational messages are displayed in the selected language. Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, scroll to the bottom of the page > click on the settings gear icon for the submit section > Button settings page will be displayed > select the preferred language and click Save.

Google Forms has implemented a new update that requires form owners to publish the form to collect responses. If the form is not published, you will not be able to add signatures using the Formesign addon. Open your form in google forms > click on the Publish button in the top right corner > Publish form settings popup will be displayed > click Publish. Once the form is published, you can click on the addon icon > click Formesign - eSignature > click Configure e-signature menu option > enable signature and click Next > click Preview to test the form or click Proceed to open the Formesign Editor and customize the form.

What is the issue you are facing with customizing your form? Are you getting any error messages? Could you please share a screenshot along with the relevant details.

Unhide products Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the product to select it > click on the settings gear icon > Product settings page will be displayed > click Advanced > click Show > click Save. Note: Configurable options for a customizable product will be marked as hidden in the editor to differentiate it from normal products. Calculate taxes If you have products with different taxes, then you can set up taxes for each product and use the TAX() to calculate the tax. Instructions below. Setup tax for product Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the product to select it > click on the settings gear icon > Product settings page will be displayed > update the tax percentage and click Save. Repeat the steps to update the tax percentage for each product that has tax. Calculate tax In the Neartail Edit page, click on the Add price field icon > select Tax, click Next > select Standard calculation using TAX() formula, click Next > click Create. Calculate net amount (skip if already added) In the Neartail Edit page, click on the Add price field icon > select Net amount, click Next > select Standard calculation using NETTOTAL() formula, click Next > click Create.

Hi Mauricio, We replied to your email on 6-Dec. I'm adding the response here for your reference. You have added questions in your form. The questions in the form will be arranged as follows. [1] Short answer, dropdown, date questions will be arranged in two or three column depending on the selected layout. [2] Paragraph, linear scale, multiple choice, checkbox, grid questions will always be arranged in a single column irrespective of the selected layout. If a multiple choice or checkbox question has more than 8 answer choices, then the answer choices will be arranged in a two column in the Compact or Comfortable layout. Note: If you are creating an order form and would like to add products, you can subscribe to the Neartail paid plan and use the order form templates.

Hi Christina, You can add collaborators to provide access to your team, but please note that they will have to subscribe to the paid plan using their account to continue using it after their trial ends. Login to Formesign > click on the form to open it > Edit page will be displayed > click Share > In the Share page, click Collaborators > click Add collaborators > enter the email and send the invite. Once they accept the invite, they will be able to access the form.

Hi Cary, your google form is currently closed. You need to enable the Accepting responses option in Google Forms. Once enabled, you can configure the score using the Formfacade - Assign points addon.

Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the add price field icon (see attached screenshot) > select order amount, click Next > select Standard calculation using TOTAL() formula and click Next > click Create. You can then submit a response and test the form. Please try this and let us know if you have any questions.

Hi Bruno, please find the answers below. Sender's name The sender's name cannot be changed. Form title in Google Forms will be set as the sender's name. Please note that if the title contains unicode characters, it will be automatically removed. Delete redundant orders You can move orders to Trash status and enable Strict privacy to delete these orders permanently. Please note that deleting orders will not reset the order number. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, you can drag and drop (place the cursor on the profile image/default icon to drag) orders to the Trash status or click on an response to view the details, select the Trash status for the Move to option and click Submit. Please note that you cannot change the order status for abandoned orders. You can move redundant responses to Trash status. These responses will not be included in the Reports. Enable Strict Privacy You can enable the Privacy option to delete the responses in Abandoned and Trash status permanently. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the responses in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be automatically hidden when the privacy option is enabled. Appointment question Neartail uses the unique identifier to track the date and time answers. Currently we do not have the option to exclude it from the response summary. I'll share your feedback with our team. Subscription The monthly subscription is automatically renewed each month. You can cancel it anytime. When you cancel your subscription, it will be valid till the end of the subscription period. If you cancel your subscription today, it will be valid till 7-Jan-2025.

Hi Alex, you can hide the score question so that respondents don't see the calculated score when they are filling the form. Instructions below. Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Edit page, click on the score question to select it > click on the settings gear icon > Question settings page will be displayed > click Answer > change the appearance to hidden and click Save.

Hi Mark, when you install the addon/create your account, we automatically enable a 7 day trial period. You can collect up to 20 responses during this trial period. If you need to collect more responses or want to continue using the features after the trial ends, you will need to subscribe to a paid plan.