Need to Change the Name
I logged in under the wrong account and now near tail will not permit me to log in under the account I need. It is stuck with one google account. I want to log in under store@tualatinvalleyacademy.org, not marketing@tualatinvalleyacademy.org.
How can I add a domain properly with DNS settings?
I'd like to cancel my plan at the end of the current one I have right now. The email address the account is associated with is: terasage@gmail.com
What happens if the responses exceed 100 in the Premium plan
How to show percentage of score out of maximum points
There is an error code that states that the form responses limit is reached. Upgrade now. Our plan allows for up to 300 responses a month and we aren't even close to that. How do we resolve this as we are unable to take orders and need to at this time.
I am unable to attach an e-signature to my form
Urgent: On the top left corner of a form, the name of my organization is displayed. How to remove this name? There are some forms that we must not display the organization name.
The header cannot be removed, but you can update the header text. Login to Formfacade. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed. Click Page. Enter the required text in the Business name (header / account name) and click Save. Please note that the theme settings are for your account and it will be applied for all the forms you create using your account.
I would like to add a field showing score results in the email that we are sending to respondents. How can I add that in the email that they receive?
Hi Kevin, You can use the ${response()} formula to include a summary of the responses including calculated fields. Please note that the hidden fields in the form will not be included. If you would like to include specific fields such as the score, name etc, then you can click on the @ icon in the message editor and select the required field from the list.
This form used to send an email to myself and all the collaborators with all of the details from the submission but no longer does. Please help!
Hi Matt, Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the response to view the details > check the Additional details section. Does it display the email address for the Email collaborators? - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.
New updates to enhance form security
Our current system already scans forms for malicious content and automatically displays a warning message in unsafe forms. However, due to a recent increase in reports of such forms through email and support channels, we are introducing a new Report Abuse option directly within the form. This new feature will make it easier for users to flag any suspicious activity, helping us respond more quickly. Please note that this option will not appear when embedding the form on your website. Additionally, we're working on a future update that will introduce identification verification for added security when creating websites. This will allow us to remove the report abuse option for verified users and forms. We’ll keep you informed about the upcoming security updates.
Expand Your Sales in India with ONDC Integration
We're integrating ONDC (https://ondc.org/), an open network for digital commerce, into Neartail for our Indian customers. ONDC allows you to sell the products listed on Neartail directly to users on Paytm and other apps, expanding your reach without paying exorbitant fees to these platforms. Let us know if you're interested!
Get more people to respond to your Google Forms
We're launching Formfacade's new product (https://formfacade.com/email-to-form/): transform emails into Google Forms responses. Your respondents can send an email to sales@yourcompany.com (or support@yourcompany.com), and our tool will automatically extract key information and populate your Google Forms. This makes it easy to track and manage sales inquiries and feedback that your customers send you. We also plan to send questions to your respondents so they can reply via email instead of filling out a form, potentially increasing response rates. If you're interested in using it, please comment below and let us know if you want to transform emails to sales@yourcompany.com or get more people to respond to your Google Forms.
Verify Payments Using the Neartail Mobile App Automatically
You can now automatically verify UPI payments collected in your Neartail form using the Neartail mobile app (https://near.tl/inbox). If you are interested in trying out auto verification for UPI payments, please reply to this post. For those interested in automatic payment verification for other payment modes such as Venmo, CashApp, or Zelle, please reply with the payment mode you're using. Please Note: For automatic verification, the payment mode should meet the following conditions: 1. The owner account should receive an email or SMS once the amount is received. 2. If using SMS, ensure you have an Android phone or tablet. If these conditions are met, please specify which payment mode you want us to prioritize. Thank you! Hari