Hi Isaac, There was an issue with Google Forms integration due to a recent update in Google Forms. We have implemented a fix. By default, the orders will be recorded only in Neartail. You can view them in the Neartail Orders or the Neartail Reports page. If required, you can enable the option to submit it to google forms. Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the form title to select it > click on the settings gear icon > Form settings page will be displayed > click Advanced > enable the Submit to google forms option and click Save. Please try this and let me know.

With this change, I still receive the order, but the person filling out the form gets the following error - ⚠ Error: Not able to update this response in Google Forms. Submit it again. Contact owner, if this error occurs repeatedly.

To clarify, I still receive the order on near tail and get a copy to my email, however the submission is not showing up on the google forms or google sheets.

same issue here it doesn't write to our google sheet anymore but will send a submit failed email due to failing to write to the google form

Same in here, since yesterday in my region time, please solve this trouble A.S.A.P

Our form also has issues. It's from Friday and still no assistance. We are using a paid service and getting no service

Please refer to the link below for updates on this issue https://near.tl/support/post/issue-with-google-forms-integration.anc-bc1b8628-1336-4e4f-bb94-64a2e5b15d9a.html

That fix appears to be working now, will continue to monitor it and see how it goes. Thank you!

Well, may have gotten ahead of myself. It is working intermittently. Some success, some failures on tests. Are there any further suggestions? Or still working through the process?