I am unable to attach an e-signature to my form
Hi Katelin, Formesign supports only public forms. You have enabled collect email address with verified input option in google forms. Please use a short answer question with email response validation or collect email address with responder input option. You can then click on the addon icon > click Formesign > click Configure esignature > enable esignature, click Proceed > Formesign Edit page will open in a new tab > edit the form as required > click Share > In the Share page, copy the short link and share it with your users to collect responses.
How do I move a section up or down?
Hi Matthew, Login to Formesign > click on the form to open it > Edit page will be displayed > In the Formesign Edit page, click on the form title to select it > click on the settings gear icon > click on the rearrange pages icon in the bottom right corner > you can then drag and drop to rearrange pages.
did respondents within trial period is unlimited for using E-Signature?
Hi - During the trial period, you can collect up to 20 responses with e-signatures. The trial does not offer unlimited responses. If you need to collect more than 20 responses or want to continue using the e-signature feature after the trial ends, you will need to subscribe to a paid plan.
How to get drawing on the e-signature
Formesign supports only public forms. You have enabled google forms features that require signin. Please disable these features, publish your google form and then use the Formesign addon to add the signature question in your form. You must use the Formesign share link to collect responses. Otherwise, signatures and customization won't work. Formesign - Collect signatures https://www.youtube.com/watch?v=GPaSEioRKJ8
When I click on "configure e signature the dialog box reads "loading" and never actually loads from what I can tell. I've let it "load" for over 20 minutes
Google Forms has implemented a new update that requires form owners to publish the form to collect responses. If the form is not published, you will not be able to add signatures using the Formesign addon. Open your form in google forms > click on the Publish button in the top right corner > Publish form settings popup will be displayed > click Publish. Once the form is published, you can click on the addon icon > click Formesign - eSignature > click Configure e-signature menu option > enable signature and click Next > click Preview to test the form or click Proceed to open the Formesign Editor and customize the form.
Is there a way to add a user to my account? I have mulitple forms that I need other peopke to have access to to manage
Hi Christina, You can add collaborators to provide access to your team, but please note that they will have to subscribe to the paid plan using their account to continue using it after their trial ends. Login to Formesign > click on the form to open it > Edit page will be displayed > click Share > In the Share page, click Collaborators > click Add collaborators > enter the email and send the invite. Once they accept the invite, they will be able to access the form.
How do I get a Google Sheet to populate Names in a dropdown menu to Google Forms? I want to create a dropdown list of names on a Google Form that exist on a Google Sheet. Please advise.
Currently, Formesign does not support dynamic dropdowns that pull data directly from a Google Sheet into a Google Form. You can add a dropdown field with the answers choices in your form using the Formesign Editor. If the number of choices is more than 250+, the search option will be automatically enabled for this dropdown field.
I shared forms with other people to view the responses and it will not allow them because it says the free membership is over. I pay for the app. so why do they have to pay? Any help is greatly appreciated.
Hi Kira, The subscription is linked with the email account used to subscribe to the paid plan. Only that account can be used to create the form and collect responses. You can add collaborators to provide access to your team. Please note that the collaborators will have to subscribe to the paid plan using their email account if they would like to continue using it once their trial ends. Note: If you just need to provide access to the responses, you can sync the responses to google sheets and add your team as a collaborator in google sheets so that they can view the submitted responses. Similarly, you can add them as a collaborator in your google drive folder with the signed documents.
If I purchase now. Can I cancel my subscription at a later date. Or do you have a lock in period?
Hi Sheena, when you subscribe to the paid plan, you can choose the monthly or annual option. If you need it only for a short term , you should choose the monthly option. There is no lock-in period for monthly subscriptions. You can cancel your subscriptions any time. Annual subscription is a 12-month commitment and is non-refundable. When you cancel your subscription, it will be valid till the end of the subscription period.