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If paid annually for Basic subscription, can we cancel any time?

Bento_to_go

Aug 11, 2025

Comments (4)

Vipin

Aug 11, 2025

When you subscribe to the paid plan, you either choose the monthly or annual plan. Monthly subscription is automatically renewed each month and you can cancel it anytime. Annual subscription is a 12 month contract and it is non refundable. When you cancel your subscription, it will be valid till the end of the subscription period.

Lidrona Harris

Jun 8, 2026

I need to cancel now, how do I cancel?

Lidrona Harris

Jun 8, 2026

How can I change to monthly?

Vipin

Jun 10, 2026

You can manage your subscription using the customer portal. Login to Neartail using the registered email > click Manage plan > click Update plan to open your customer portal > click Update plan > select Monthly to switch to the monthly subscription.

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