You can automatically send confirmation emails to customers when they submit their order (instructions below). Please note that you cannot set up emails for custom statuses. This feature is available only on Neartail Enable plans. Login to Neartail using the registered email > click Forms > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots more icon next to the Submitted status > click Notify respondent (for confirmation emails) and Notify collaborators (for email notifications) > follow the prompts to customize the email set up.