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I shared forms with other people to view the responses and it will not allow them because it says the free membership is over. I pay for the app. so why do they have to pay? Any help is greatly appreciated.
Asked by Kira Rosamilia
Nov 18, 2024
All Replies (1)
Vipin
Nov 18, 2024
Hi Kira, The subscription is linked with the email account used to subscribe to the paid plan. Only that account can be used to create the form and collect responses. You can add collaborators to provide access to your team. Please note that the collaborators will have to subscribe to the paid plan using their email account if they would like to continue using it once their trial ends.
Note: If you just need to provide access to the responses, you can sync the responses to google sheets and add your team as a collaborator in google sheets so that they can view the submitted responses. Similarly, you can add them as a collaborator in your google drive folder with the signed documents.
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