Hello,
I would like your help and clarification please asap . I am currently being billed seems bimonthly via stripe for neartail. Yet I dont understand which services I am supposed to be receiving.
Because I thought I was on a trial plan that ended and this is what appears in a popular when I connect to neartail. Can you please provide a financial statement with subscription info. So I can clarify and or possibly request annulement , reimbursement or either full use of the services. This has been going on for around 5 months. Jenneine WILSON
Hi Jenneine, There is no paid subscription linked with the email account used to submit this post. The extended trial for this account ended on 5-Mar.
Which email account did you use to subscribe to the paid plan? Or, please send an email to support@neartail.com with the last 4 digits of the card used to make the payment and the most recent transaction date so that we can check it.
