You can setup confirmation emails in Neartail. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots more icon next to the Submitted status > click Notify respondent > setup wizard will be displayed > follow the prompts to setup the confirmation emails. Once it is done, submit a response to test it. Send confirmation email to customers https://neartail.com/order-form/send-confirmation-emails-to-customers.html Email content You can customize the message to include payment details, delivery instructions etc and use either of these formulas in the email message to show an order summary. ${BILL()} This will show a summary of the products ordered in the bill format. It will include the product name, quantity, unit price and amount ${response()} This will show a summary of all the answers in the form (products ordered + other fields in the form such as contact details, address etc) If you are facing any issues, please share the details.