Anonymous submissions If you would like to collect anonymous submissions, then you should add any questions to collect name, email or any other PII in the form. Disable Submit to WhatsApp You have configured your WhatsApp number in your form. When a user submits the form, Neartail composes their response as a message and opens it in WhatsApp. Users can click on the send button to send their order as a WhatsApp message to you. You should disable this option if you would like to collect anonymous submissions, Login to Neartail > click on the form to open it > Edit page will be displayed > In the Edit page, click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Show customized message for this button > add a custom message and click Save.