Hi Simon, Currently Neartail does not support hyperlinking directly to a specific question or description within the order form. The form link will always take users to the beginning of the form. As a workaround, you can structure your form with sections and use the "Go to section based on answer" feature to guide users to specific parts of the form based on their responses. This won't create a direct hyperlink to a specific question, but it can help in navigating users to the relevant sections.

Neartail automatically saves partial responses as abandoned orders if a user starts filling out the form but does not submit it. Currently we do not have the option to disable autosave, but you can either hide the abandoned status or enable the strict privacy option so that the abandoned orders are automatically deleted. Hide status Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders> In the Orders page, click on the three dots next to the relevant status > click Hide > uncheck Abandoned status and click Save. Enable Strict Privacy You can enable the Privacy option to delete the responses in Abandoned and Trash status permanently. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the three dots next to the Abandoned or Trash status > You can enable or disable the privacy settings. When enabled, the responses in Abandoned and Trash status will be automatically deleted after 7 days. Please note that the Abandoned status will be automatically hidden when the privacy option is enabled.