Hi Holly, you can edit the Title option in the Theme settings for your account to update the account name. Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the profile name in the top right corner. Click Change theme. Theme settings will be displayed in the Preview page. Click Page. Enter the required text in the Title (header / account name), Footer option (replaces "This site belongs to...") and click Save. Please try this and confirm.

Hi Holly, Login to Neartail > click on the form to open it > Edit page will be displayed > click on the gear icon next to the Submit button > Button settings page will be displayed > click On submit > select Show customized message for this button > enter the preferred message and click Save. Please try this and confirm.