Hi Russell, you can set up confirmation emails directly in Formesign. Instructions below Login to Formesign > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the three dots icon next to the Submitted status > click Email respondents > setup wizard will be displayed > select the customer email field from the list and click Next (note: this email field must be a mandatory field in the form) > update the subject and click Next > update the message as required(use the ${response()} formula in the email to include a summary of the responses or click on the @ icon in the editor to include specific fields), click More and enable the attachment > click Next to complete the setup. When the form is submitted, the customer should receive an email with the attachment. Please try this and confirm.