Hi Taeden, When the user submits the form, the response is recorded in Neartail and Google Forms. If there are any issues with submitting the form or recording the responses in Google Forms, we show an error message to the user and also send a notification email to the form creator. The submit can fail because there is an issue with the form, internet connectivity issue etc. The notification email will include the error message, draft id, link to the response (abandoned or submitted). If the error for response shows "Not able to update this response in Google Forms'', then this indicates that the submit was successful and the response was recorded in Neartail, but not updated in Google Forms. Google Forms might reject the responses if it fails any response validations (incorrect answers, missing answers for required questions or if you have enabled any of the features that require signin such as limit to 1 response, collect email address - verified input, send response receipts. You might have also noticed that sometimes Google Forms throws a "Something went wrong" error without giving any additional details. You have hidden the required question "Which Bracelet Type?(there may be more colors than what was shown)" in your form. When the user submits the form, they don't answer this question because it is hidden. Since there is on answer for this required question, Google Forms rejects the response. Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the "Which Bracelet Type?(there may be more colors than what was shown)" question to select it > click on the gear icon for this question > Field settings page will be displayed > you can mark this question as optional and click Save (OR) click on the delete icon in the bottom left corner (OR) click Answer > change the Appearance to Editable and click Save. Once you make this change, submit a response and test your form.