I am unable to attach an e-signature to my form
Hi Katelin, Formesign supports only public forms. You have enabled collect email address with verified input option in google forms. Please use a short answer question with email response validation or collect email address with responder input option. You can then click on the addon icon > click Formesign > click Configure esignature > enable esignature, click Proceed > Formesign Edit page will open in a new tab > edit the form as required > click Share > In the Share page, copy the short link and share it with your users to collect responses.
How to show percentage of score out of maximum points
Formfacade does not have the option to format the calculated answer as a percentage. The workaround is to update the question title to inform that the calculated answer is a percentage value. For example, the question title can be "Score (in %)" To show the percentage of the score out of the maximum points, you can use the following formula in the Calculate option for the Score (in %) question (Score / Max Points) * 100 For example, if your total score field is named "Total Score" and the maximum points are 50, the formula would look like this: (Total Score / 50) * 100 Note: You must type @ and select the "Total Score" field from the list when adding the formula in the Calculate option for the Score (in %) field.
What happens if the responses exceed 100 in the Premium plan
If you exceed the 100 responses limit in the Premium plan, you will not be able to collect any additional responses until the next month begins. To continue collecting responses, you would need to upgrade to a higher plan that supports more responses.
How can I add a domain properly with DNS settings?
Hi , the domain mapping feature is not included in the free trial. If you would like to map your domain to your near.tl website link, you will have to subscribe to the Neartail Enable Professional or Team plan. Neartail Enable pricing https://neartail.com/enable/pricing.html
Need to Change the Name
Hi Shashank, Login to Neartail using the registered email account. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed. Click Page. Enter the required text in the Business name (header / account name) and click Save. Please note that the theme settings are for your account and it will be applied for all the forms you create using your account. Neartail supports only public forms. You have enabled google forms features that require signin. You must disable these features in google forms > click on the addon icon > click Neartail > click More options > click Update or Customize to sync the changes and then use the Neartail share link to collect responses.
Urgent: On the top left corner of a form, the name of my organization is displayed. How to remove this name? There are some forms that we must not display the organization name.
The header cannot be removed, but you can update the header text. Login to Formfacade. Click on the form to open it. Edit page will be displayed. Click Preview. In the Preview page, theme settings will be displayed. Click Page. Enter the required text in the Business name (header / account name) and click Save. Please note that the theme settings are for your account and it will be applied for all the forms you create using your account.
I would like to add a field showing score results in the email that we are sending to respondents. How can I add that in the email that they receive?
Hi Kevin, You can use the ${response()} formula to include a summary of the responses including calculated fields. Please note that the hidden fields in the form will not be included. If you would like to include specific fields such as the score, name etc, then you can click on the @ icon in the message editor and select the required field from the list.
This form used to send an email to myself and all the collaborators with all of the details from the submission but no longer does. Please help!
Hi Matt, Login to Formfacade > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on the response to view the details > check the Additional details section. Does it display the email address for the Email collaborators? - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.
New updates to enhance form security
Our current system already scans forms for malicious content and automatically displays a warning message in unsafe forms. However, due to a recent increase in reports of such forms through email and support channels, we are introducing a new Report Abuse option directly within the form. This new feature will make it easier for users to flag any suspicious activity, helping us respond more quickly. Please note that this option will not appear when embedding the form on your website. Additionally, we're working on a future update that will introduce identification verification for added security when creating websites. This will allow us to remove the report abuse option for verified users and forms. We’ll keep you informed about the upcoming security updates.
Expand Your Sales in India with ONDC Integration
We're integrating ONDC (https://ondc.org/), an open network for digital commerce, into Neartail for our Indian customers. ONDC allows you to sell the products listed on Neartail directly to users on Paytm and other apps, expanding your reach without paying exorbitant fees to these platforms. Let us know if you're interested!
Get more people to respond to your Google Forms
We're launching Formfacade's new product (https://formfacade.com/email-to-form/): transform emails into Google Forms responses. Your respondents can send an email to sales@yourcompany.com (or support@yourcompany.com), and our tool will automatically extract key information and populate your Google Forms. This makes it easy to track and manage sales inquiries and feedback that your customers send you. We also plan to send questions to your respondents so they can reply via email instead of filling out a form, potentially increasing response rates. If you're interested in using it, please comment below and let us know if you want to transform emails to sales@yourcompany.com or get more people to respond to your Google Forms.
Verify Payments Using the Neartail Mobile App Automatically
You can now automatically verify UPI payments collected in your Neartail form using the Neartail mobile app (https://near.tl/inbox). If you are interested in trying out auto verification for UPI payments, please reply to this post. For those interested in automatic payment verification for other payment modes such as Venmo, CashApp, or Zelle, please reply with the payment mode you're using. Please Note: For automatic verification, the payment mode should meet the following conditions: 1. The owner account should receive an email or SMS once the amount is received. 2. If using SMS, ensure you have an Android phone or tablet. If these conditions are met, please specify which payment mode you want us to prioritize. Thank you! Hari
Issue with email notifications
Emails are not being sent due to an issue with the AWS account. We are looking into this. In the meantime, you can use the mobile app (https://near.tl/inbox) to get real time notifications for new responses. Update: This issue has been resolved. You should receive email notifications now.
Forms Issue due to Google's ToS violation
Google had incorrectly flagged some of our forms for violating their terms of service. These forms might not have been accessible for 4 hrs on 27-April. We have now resolved this issue. Note: If you are unable to access the form, please refresh the page or try it on a different browser/device.
Try Neartail's POS Beta Version Today!
Hi, I’m Hari Karthik from the Mobile App Team at Neartail. We are launching a point of sale (POS) app for Neartail, which you can install on your tablet and use to take orders in your physical store. If you are interested in trying out the early version, please reply below. Thanks, Hari