RH RESEARCH – TERMS & CONDITIONS
Last Updated: 6/01/25
Please read these Terms and Conditions ("Agreement") carefully before accessing or using any part of our website, products, or services. This Agreement applies to all customers, clients, users, and affiliates of RH Research, a Georgia-based business (“Company”, “we”, “us”, “our”).
By placing an order, participating in a presale/group buy, or interacting with RH Research in any way, you (“Buyer”, “Customer”, “Participant”) agree to be legally bound by this Agreement.
You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
The Services are intended for users who are at least 21 years old. Persons under the age of 21 are not permitted to use or register for the Services.
You must be at least 21 (twenty one) years of age to purchase MATERIAL on this website.
We recommend that you print a copy of these Legal Terms for your records.
OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
Company does not warrant that the use or sale of the material delivered hereunder will not infringe the claims of any United States or other patents covering the product itself or the use thereof in combination with other material or in the operation of any process. The listing of a material on this website does not constitute a license to, or a recommendation for its use in infringement of any patent whatsoever. It is understood that all of the material purchased here will be handled only by qualified and trained individuals.
Buyer acknowledges that the material have not been tested by the Company for safety and efficacy in food, drug, and medical device, cosmetic, commercial or any other use. Buyer expressly represents and warrants to Company that Buyer will properly test and use any material purchased from Company and/or materials produced with materials purchased from Company in accordance with the practices of any reasonable person who is an expert in any appropriate scientific field of study and in strict compliance with all applicable state and federal laws and regulations, now and hereinafter enacted.
Buyer warrants to Company that any material produced with material from Company shall not be adulterated or misbranded within the meaning of the Federal Food, Drug and Cosmetic Act and shall not be materials which may not, under Sections 404, 505, or 512 of the Act, be introduced into interstate commerce.
1. Business Scope & Product Disclaimers
1.1 Research Peptides
RH Research sells peptides and bioregulators for laboratory and research use only. These products are not intended for human consumption, medical, cosmetic, or veterinary use. Any buyer found misusing the products in a manner inconsistent with research purposes assumes full liability.
1.2 Pet Products & Charitable Donations
Pet-related products are sold as-is. A portion of proceeds (10%) from relevant items goes toward supporting La Vida Sato, a nonprofit initiative focused on rescuing stray dogs and cats. Donations are not tax-deductible unless otherwise stated.
1.3 Beauty, Health & Skincare Products
These items are sourced internationally and intended for cosmetic use only. Buyers are responsible for verifying personal or resale suitability. RH Research disclaims liability for allergic reactions, misuse, or unapproved medical application.
2. Orders, Group Buys & Presale Terms
2.1 Group Buys
Participation in a group buy implies acknowledgment of delayed fulfillment pending consolidation and international shipping. ETAs are estimated, not guaranteed. No refunds will be issued due to fulfillment delays within reasonable bounds.
2.2 Pre-Orders & Presales
All pre-orders are considered final unless a product becomes unavailable. In such cases, store credit or a refund may be issued at our discretion.
2.3 Order Accuracy
Customers are responsible for inputting correct shipping and order details. RH Research is not liable for loss or delay due to errors in customer-provided information.
3. Payments, Pricing & Chargebacks
3.1 Payment Policy
All payments are processed through approved third-party platforms. We do not store payment information directly. By submitting payment, the buyer agrees to all terms herein.
3.2 Price Change Clause
Prices are subject to change without prior notice due to supply chain volatility, currency fluctuations, or vendor adjustments. While rare, buyers acknowledge this possibility and agree to pay the final invoiced amount.
3.3 Chargeback Policy
Chargebacks are strictly prohibited. Disputes must be communicated directly to RH Research. Any chargeback filed without contacting us first will be considered fraudulent and will be refuted to the maximum extent allowed by law. We reserve the right to ban such customers from future purchases and seek legal action to recover damages.
4. Returns, Refunds, and Exchanges
Due to the nature of our products (biologicals, presales, custom orders), all sales are final. Returns are accepted only in cases of damage during transit and must be reported within 48 hours of delivery with photographic proof.
5. Shipping & Delivery
All shipments are fulfilled using third-party carriers. Once dispatched, RH Research is not responsible for delays, customs seizures, or lost packages.
For international orders, the buyer assumes all risk and customs responsibility.
Any item marked as “Delivered” by the carrier is considered delivered.
6. Privacy Policy
Your information is used solely for order fulfillment and communication. We do not sell or share data. Sensitive payment details are processed through secure third-party platforms. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.
7. Intellectual Property
All content, logos, trademarks, product names, and digital materials are the property of RH Research or its licensors. Unauthorized use is strictly prohibited.
8. Anti-Harassment & Defamation Clause
Any attempt to publicly defame, discredit, or harass RH Research or its representatives—including posts on forums, social media, or review sites—with malicious intent may result in legal action under Georgia’s harassment and defamation laws. Participation in any group buy or purchase implies agreement with the risks and timelines involved. Disgruntled behavior due to dissatisfaction with shipping times or speculative concerns will not excuse targeted bullying.
Sharing private server information, doxxing, or inciting hostility toward RH Research or any affiliated parties constitutes grounds for legal and civil action. We reserve the right to pursue punitive damages for reputational harm, business loss, and emotional distress caused by malicious actions.
9. Limitation of Liability
RH Research shall not be held liable for incidental, indirect, or consequential damages arising from the use or misuse of any product, including but not limited to personal injury, legal violation, or financial loss.
10. Indemnification
You agree to indemnify and hold harmless RH Research, its affiliates, employees, and agents from any claim or demand, including legal fees, arising out of your use of our products, services, or violation of this Agreement.
11. Governing Law
This Agreement is governed by the laws of the State of Georgia, without regard to conflict of law provisions. Any dispute shall be resolved exclusively in the courts of Fulton County, Georgia.
12. PRODUCTS
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
Non-Human Use Disclaimer: By using our website and/or purchasing from us, you acknowledge that the products available on the Services are intended solely for research and laboratory use and are not intended for human consumption or use. You affirm that you are a professional researcher or business utilizing these products solely for scientific endeavors and not for personal use. Any misuse of the products in violation of this disclaimer may lead to legal action and is strictly prohibited.
12. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.
DISCLAIMER
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
LIMITATIONS OF LIABILITY
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
MISCELLANEOUS
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.