KMPL Inbound Call Quality Evaluation Form

KMPL Inbound Call Quality Evaluation Form

KMPL uses this form to evaluate and audit the transactional call quality of Inbound LOBs.

Domain ID

* settings

Call Start Time

* settings

MSISDN

* settings

Evaluator

* settings - Choose - ABC XYZ DEF MNO PQR GHI

Disposition

* settings

Call Duration

* settings

Customer's Query

* settings

Agent's Response

* settings

Submit

KMPL Inbound Call Quality Evaluation Form

Click Submit to finish.

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