Login to Neartail > click Forms > click on the form to open it > Edit page will be displayed > click Reports > In the Reports page, click Order Summary report > click on the edit report icon in the top right corner > Report settings page will be displayed > click More options > enable the "Include abandoned responses" option, click Next > click Next and click Finish to update the report set up. You can then click on the three dots more icon in the top right corner > click Export to csv or Download as pdf option.