Damage in transit is an unfortunate reality when shipping live baby plants, and we sincerely apologize for the inconvenience and frustration. But fear not! We will work with you to make things right. 

To file a claim, fill out this form within 24 hours of receiving your order. Based on assessment of your claim, Garden Club may issue a refund, send a replacement, or a combination thereof.  A member of our customer service team will follow up with you via email.