Service and Integrity Standard Audit

Name of Property

*

Date *

Time *

MOD *

Auditor *

Entrance

There is sand art in front of the beach hut or surrounding areas (1 Point) *

Please provide notes if applicable

Photo of sand art

Is the wooden skirt/planks around the check-in hut or check-in stand clear of sand? (Mark YES if no planks/skirt present) (1 Point)

Provide notes if applicable

Walkways between hotel and beach are clear of debris. (1 Point) *

Please provide notes if applicable

There are crop circles around property for display (1 Point) *

Ex: surrounding trash cans, umbrellas

Yes (1)

No (0)

N/A (1)

Please provide notes if applicable

Photo of crop circles

There is a pathway to paradise present with: Daybed display (1 Point) *

Yes (1)

No (0)

N/A (1)

Daybed display photo (sand art, towel art, umbrellas if applicable)

There is a pathway to paradise present with: (FOH) front of the house umbrellas (with crop circles/sand art) (1 Point)

Yes (1)

No (0)

N/A (1)

Photo of FOH Umbrellas with crop circles/sand art or if none, take picture of entrance to set up of beach

There is towel art pristine and present on display (1 Point)

Yes (1)

No (0)

N/A (1)

Please provide notes if applicable

There is no trash, water cups, bags, or miscellaneous items around beach hut for more than 30 minutes (3 Point) *

No Water cups, straws (1)

No Plastic bags (1)

No miscellaneous items around the beach (1)

Trash found around property (0)

Include time stamp photos taken of trash to demonstrate proof trash was there for more than 30 minutes.

Provide photo if any trash [Photo 1]

Provide photo if any trash [Photo 2] 30+ minutes

There are no over-flowing trash cans. (1 Point) *

Is there a dedicated kids/games area (with sand art/umbrellas) ? (1 Point)

Yes (1)

No (0)

N/A (1)

Please provide notes if applicable

Photo of dedicated kids/games area

Is signage of wood/hotel service huts (Chalkboard Signs, A Frames, Menu signs inside hut) in good condition ? (1 Point)

Please provide notes if applicable

Photo of signage (chalkboard, A Frames, Menu sign)

Equipment Standards

Equipment that has been set up is in pristine condition (1 Point) *

Ex: Ripped cabanas, broken chairs, broken umbrellas at set up

Please provide notes if applicable

Photo showing equipment condition

Minimal garbage found below bed frames and around equipment areas (1 Point) *

Include time stamp photos taken of trash to demonstrate proof trash was there for more than 30 minutes.

Photo of garbage found around equipment [Photo 1]

Photo of garbage found around equipment [Photo 2] 30+ minutes

Towel storages (wheelbarrows or towel bins) that are overflowing, are stored out of guest's immediate view (1 Point) *

Yes (1)

No (0)

N/A (1) No towels at this location

Please provide notes if applicable

Cables & locks are safely stored out of guest's immediate view (1 Point) *

Please provide notes if applicable

Chair stacks are flushed with/appropriately behind storage huts (8x8). (1 Point) *

Properly stacked, cabanas behind 8x8 (Northside has no 8x8)

Please provide notes, specify location of cabanas (Leaning on chair stack/Behind 8x8)

Photo of chair stacks

Equipment is aligned and set identical. (1 Point) *

Please provide notes if applicable

Photo of set up (Panoramic)

Are umbrellas facing in the same and in the proper wind direction? (1 Point) *

Yes (1)

No (0)

N/A (1) No umbrellas out in set up due to winds

Please provide notes if applicable

Is equipment free of stains or bird droppings? (4 Point)

Lounge Chairs (1)

Umbrellas (1)

Cabanas (1)

Daybed cushions (1)

1 or more piece of equipment found with stain/bird dropping (0)

Specify which equipment

Provide equipment photo 1

Provide equipment photo 2

Provide equipment photo 3

Note: Golf Cart Regulations•Motor vehicle was not driven faster than 5 M.P.H•Motor vehicle should only be driven between the dunes and trash cans (Sobe)•Driver should not drive impaired or be on their phones/have earbuds in while driving.•Driving on the beach should be kept to a minimum/ Driver shouldn't be excessively driving.•Upon parking, cones should be place in the front and back of the vehicle.

Did golf driver follow all safety driving regulations?(1 Point) *

Yes (1)

No (0)

N/A (1) No cart at location

If selected No, please provide notes (check NOTE) of what regulation above was not followed and provide picture

Photo proof

Storage Huts

All storage huts are closed during operating hours (1 Point) and lock is visible *

Did they close them at any point?

Please provide notes if applicable

Storage huts are clean of debris and swept of sand. (Northside - Coffin Boxes) (1 Point) *

Yes (1)

No (0)

N/A (1)

Please provide notes if applicable

Storage hut exterior and locks are in pristine condition. (Northside - Coffin boxes) (1 Point) *

No paint chips, scratches, rust, loose screws, etc.

Please provide notes if applicable

Equipment Safety

Are there any damaged chairs? And if so, how many. (1 Point) *

Please provide notes if applicable

Damaged chair

Are there any damaged umbrellas and if so, how many? (1 Point) *

Please provide notes if applicable

Photo of umbrella damages

Visible umbrellas have "do not touch" sticker and 2 lines on the bottom of pole. (Anchor umbrellas have no lines) (2 Point)

Yes (1) unanchored umbrella, "do not touch" sticker and 2 lines present

Yes (1) anchored umbrella with "do not touch" sticker

No (0)

Please provide notes if applicable

Are there any damaged cabanas? (1 Point) *

Please provide notes if applicable

Photo of damages

Are there any damaged daybeds ? (1 Point)

Please provide notes if applicable

Photo of damages

Are the kids toys/games in good condition? Any item that is not, please take note of what needs to be replaced. (1 Point) *

Yes (1)

No (0)

N/A Does not apply (1)

Please specify what toys/games on property (if any)

Are any of these items safely out of guest pathway or in the box (6 Point) *

Cables tucked in equipment. Umbrellas not on top of boxes. Closed huts/boxes. Drill/Rake out of guest reach/view

Cabana cables (1) Tucked under equipment to avoid tripping (not on sand)

“Cabana Clips” (1) are stored under the cabana for safety (not outside cabana surrounding it)

Chair cables (1) Tucked under equipment to avoid tripping (not on sand)

Umbrella box (1) Closed, umbrellas not on top of boxes

Rakes (1) Should be stored. If out, teeth facing away

Drill (1) Should be stored. If out, out of guest's reach/view

No (0) 1 or more items not secure

Please provide notes if applicable

Property has water/cooler for employees (1 Point) *

Please provide notes if applicable

Are employees carrying the correct # of equipment standard ? (Mark N/A if equipment being carried was not observed)

Lounge chairs: Max for 1 person ->2; Max for 2 ->6

Umbrellas: Max for 1 person ->4; Max for 2 -> not applicable

Daybed frames: Max for 1 person -> not applicable; Max for 2 ->1 Frame

Daybed cushions: Max for 1 person -> 1 cushion; Max for 2 -> not applicable

Cabanas: Max for 1 person -> 1 Cabana; Max for -> 1 Cabana

Sand chairs: Max for 1 person -> 4 sand chairs; Max for 2 -> not applicable

Yes (1)

No (0)

N/A (1)

Please provide notes if incorrect standard observed

Is heat safety flier present? (1 Point) *

Proof of Heat Safety flier

Is OSHA flier present? (1 Point)

Proof of OSHA flier

Is equipment safety flier present? (1 Point)

Proof of Equipment flier

Is employee safety kit present? *

Team member observations

Names and notes of team members

SOS-y? How is guest engagement?

Staff is well-groomed and professional, exemplifying BB uniform standards *Please specify name of members who need any of the following uniform items (5 Point) *

Please notate in the section below whether an attendant has a faded cap or does not have a clear bag so we may rectify this.

BB issued hat (1)

Clean, tucked in shirts (1)

White belt free of stains (1)

White shoes & socks (1)

Clear bag (1)

No, 1 or more items need to be replaced (0)

Please provide notes if applicable

Is there minimal crowding, standing near podium? (1 Point) *

Photo if any grouping is seen

Please provide notes if applicable

Staff actively performed walkthroughs (1 Point) *

Check up on guests/trash pick-up/safety

Please provide notes if applicable

Guest is proactively greeted and escorted to chairs (1 Point) *

Please provide notes if applicable

Summary

Any additional notes or observations

Entrance total score (13)

Equipment standards total score (12)

Storage huts total score (3)

Equipment safety total score (19)

Team member observations total score (8)

Overall total score (out of 55)

Picture 1

Picture 1 Notes:

Picture 2

Picture 2 Notes

Picture 3

Picture 3 Notes

Pictures 4

Picture 4 Notes

BBSA Quality Beach Walkthrough

BBSA Quality Beach Walkthrough