Layout Concepts Forms

Layout Concepts Returns Request

If you need assistance completing this form, please contact our customer services team on 01729 821080 (option 2)

Once you have completed this form, we will email you with the information you need to return your item to us.

Your Full Name *

Your Email Address *

Your Telephone Number *

Street Address including House Number *

Town/City *

Postcode *

Country *

What product(s) do you wish to return (please include the part number if you can)? *

What problems have you been experiencing (please state here if this is a no-fault return within 14 days of purchase)? *

When and where did you purchase the product(s)? *

If you use DCC, which system do you use?

NCE

Gaugemaster / MRC Prodigy

Z21

ECoS

Lenz

Digikejs

Hornby (Select / Elite / Railmaster)

Bachmann Dynamis

If possible, please provide a copy of your original purchase receipt. If you can't do this online, please include proof of purchase with your returned items.

Layout Concepts Returns Request

DCCconcepts Returns Request