COROS Charging Issue Request Form

If you're having issues with fickle or unreliable charging on your COROS device, please fill out this form and we will reach out to you at the email provided to assist with a solution.

What is the best email to contact you at? *

Are you in the EU, UK, or US currently? *

If you are not located in the EU, UK, or US, what country are you located in?

What is the device you are experiencing charging issues with? *

What is your device 10-digit serial number? *

For help locating your serial number, please click here: Locating Serial Number or Product ID

Please describe as briefly and accurately as possible the charging issues you are experiencing with your device: *

Have you completed the charging troubleshooting steps showing on the help center website linked below? *

Troubleshooting Instructions: COROS Device Not Powering On or Charging

Have you previously contacted COROS Support about this issue? If so, what is your support ticket number?

Please attach a brief video demonstrating the charging issue you are experiencing: *

Video should clearly show the charger being inserted along with the watch failing to properly charge.